Terms of Service

Introduction
This purchase is regulated by the standard terms and conditions for consumer purchases of goods over the Internet set out below. Consumer purchases over the internet are primarily regulated by the Contract Act, the Consumer Purchase Act, the Marketing Act, the Right of Withdrawal Act, and the E-commerce Act, all of which grant the consumer non-waivable rights. These laws can be found at www.lovdata.no. The terms and conditions of this agreement are not intended to limit the statutory rights of the consumer, but describe the parties’ key rights and obligations for the transaction.

These terms and conditions are prepared and recommended by the Norwegian Consumer Authority. For a better understanding of these terms, see the Consumer Authority’s guide here.

1. The Agreement

The agreement consists of these terms and conditions, the information provided in the ordering process, and any specifically agreed terms. In the event of any conflict between these, specifically agreed terms shall prevail, provided they do not violate mandatory legislation.

The agreement is also supplemented by relevant legal provisions governing the purchase of goods between businesses and consumers.

2. The Parties

The seller is Johnsen Technology AS, Kongsgård allé 61, lars (at) loddo.no, +47 41648811, org.nr 934290909, and is referred to as the seller.

The buyer is the consumer who places the order and is referred to as the buyer.

3. Price

The stated price for the product and services is the total price the buyer must pay. This price includes all taxes and additional charges. Any extra costs the seller did not inform the buyer of before the purchase shall not be borne by the buyer.

4. Conclusion of the Agreement

The agreement is binding for both parties once the buyer has submitted their order to the seller.

However, the agreement is not binding if there has been a typing or input error in the seller’s offer in the online store or in the buyer’s order, and the other party realized or should have realized that an error had occurred.

5. Payment

The seller may claim payment for the product from the time it is shipped to the buyer.

If the buyer uses a credit or debit card, the seller may reserve the purchase amount at the time of ordering. The card will be charged on the same day the product is shipped.

If paying by invoice, the invoice is issued to the buyer when the product is dispatched. The payment due date appears on the invoice and shall be at least 14 days from receipt.

Buyers under 18 years of age cannot pay by subsequent invoice.

Payment may be made using the following methods:

• Vipps
• Mobilepay
• Stripe
• PayPal

Payment is taken immediately upon ordering. When using Vipps, the buyer will be redirected to Vipps/Mobilepay to complete the payment.

6. Delivery

The service is initiated shortly after payment has been confirmed.
Delivery times may vary depending on the selected service and system availability.

If no delivery time is specified in the ordering system, the seller must deliver the product to the buyer without undue delay and no later than 30 days after the order has been placed. The product shall be delivered to the buyer unless otherwise specifically agreed.

7. Transfer of Risk

The risk for the product passes to the buyer when they, or their representative, have received the services in accordance with section 6.

8. Right of Withdrawal

Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase in accordance with the Right of Withdrawal Act.

The buyer must notify the seller of their intention to exercise the right of withdrawal within 14 days from when the withdrawal period starts. All calendar days count. If the deadline falls on a Saturday, public holiday, or holiday, it is extended to the next working day.

The withdrawal deadline is considered met if notice is sent before the deadline expires. The buyer bears the burden of proof that the right of withdrawal has been exercised and should therefore provide written notice (form, email, or letter).

The withdrawal period starts:

• For a purchase of a single item: the day after the item(s) is received.
• For a subscription or regular deliveries of identical services: the day after the first delivery is received.
• For a purchase consisting of several deliveries: the day after the last delivery is received.

If the seller fails to provide information about the right of withdrawal before the agreement is concluded, the withdrawal period is extended up to 12 months after the original deadline. If the seller provides the missing information within this period, the withdrawal period ends 14 days after the buyer received the information.

When exercising the right of withdrawal, the buyer must return the goods to the seller without undue delay and no later than 14 days after notice was given. The buyer covers the direct costs of returning the goods unless otherwise agreed or the seller failed to inform the buyer of these costs. The seller may not charge a fee for the buyer’s use of the right of withdrawal.

The buyer may inspect the goods in a manner necessary to determine their nature, characteristics, and function. If such inspection exceeds what is reasonable, the buyer may be liable for any diminished value of the goods.

The seller must refund the purchase amount to the buyer without undue delay and no later than 14 days after receiving notice of the withdrawal. The seller may withhold the refund until the goods have been returned or the buyer has provided documentation that the goods have been sent back.

Customers are solely responsible for ensuring their accounts remain set to “public” while using the Supersocialy service. If a customer changes their profile to “private,” any service interruptions resulting from this change do not qualify for a refund for that period.

Due to the nature of digital services, the right of withdrawal does not apply once the service has been initiated with the buyer’s consent.

9. Delay and Failure to Deliver – Buyer’s Rights and Deadline for Claims

If the seller does not deliver the product, or delivers it late in accordance with the agreement, and the delay is not due to the buyer or circumstances on the buyer’s side, the buyer may, under Chapter 5 of the Consumer Purchase Act, withhold payment, demand fulfilment, terminate the agreement, and/or claim compensation.

Notices regarding remedies should be in writing for evidentiary reasons (e.g., email).

Fulfilment
The buyer may insist on delivery unless the seller faces an obstacle that cannot be overcome, or fulfilling the agreement would result in unreasonable cost or inconvenience to the seller. If the obstacle is removed within a reasonable time, the buyer may still demand fulfilment.

The buyer loses the right to demand fulfilment if they wait an unreasonably long time before submitting the claim.

Termination
If the seller does not deliver at the agreed time, the buyer may request that the seller deliver within a reasonable additional deadline. If delivery does not occur within this deadline, the buyer may terminate the agreement.

The buyer may terminate immediately if the seller refuses to deliver or if delivery at the agreed time was decisive for entering the agreement and the seller was informed of this.

If the product is delivered after the buyer’s additional deadline, claims for termination must be made within a reasonable time after becoming aware of the delivery.

Compensation
The buyer may claim compensation for financial loss resulting from the delay unless the seller proves the delay was due to circumstances beyond the seller’s control that could not reasonably have been foreseen, avoided, or overcome.

10. Defects – Buyer’s Rights and Complaint Deadline

If the product is defective, the buyer must notify the seller within a reasonable time after discovering or should have discovered the defect. A complaint is always considered timely if submitted within two months of discovery. Complaints may be made no later than two years after the buyer received the product. If the product is intended to last significantly longer, the deadline is five years.

If the product is defective and this is not due to the buyer, the buyer may, under Chapter 6 of the Consumer Purchase Act, withhold payment, demand repair or replacement, claim a price reduction, terminate the agreement, and/or claim compensation.

Complaints should be submitted in writing.

Repair or Replacement
The buyer may choose between repair or replacement. The seller may refuse if the option chosen is impossible or causes unreasonable costs. Repair or replacement must be carried out within a reasonable time. The seller generally has no right to attempt more than two remedies for the same defect.

Price Reduction
The buyer may claim a price reduction if the defect is not corrected or replaced. The reduction shall reflect the difference in value between the product in defective and contractual condition. If special circumstances apply, the reduction may correspond to the significance of the defect for the buyer.

Termination
If the defect is not corrected or replaced, the buyer may terminate the agreement unless the defect is insignificant.

11. Seller’s Rights in the Event of Buyer’s Breach

If the buyer does not pay or fulfil other obligations under the agreement or by law, and this is not due to circumstances on the seller’s side, the seller may, under Chapter 9 of the Consumer Purchase Act, withhold the product, demand fulfilment, terminate the agreement, and/or claim compensation. The seller may also charge late payment interest, collection fees, and a reasonable fee for uncollected non-prepaid goods.

Fulfilment
The seller may insist on the buyer paying. If the product has not been delivered, the seller loses this right if they wait unreasonably long before submitting the claim.

Termination
The seller may terminate the agreement if the buyer is in substantial breach, such as non-payment. The seller cannot terminate if the entire purchase amount has been paid. If the seller sets an additional deadline and the buyer does not pay within it, the seller may terminate.

Late Payment Interest and Collection Fees
If the buyer does not pay as agreed, the seller may charge interest under the Late Payment Interest Act. If payment is not made, the claim may be sent to debt collection after prior notice, and the buyer may be charged fees under the Debt Collection Act.

Fee for Uncollected Items
If the buyer fails to collect unpaid services, the seller may charge a fee covering actual costs. This fee cannot be charged to buyers under 18.

12. Warranty

Any warranty granted by the seller or manufacturer provides the buyer with rights in addition to statutory rights. A warranty does not limit the buyer’s rights regarding defects or delays under sections 9 and 10.

13. Personal Data

The seller is the data controller for collected personal data. Unless the buyer consents otherwise, the seller may only collect and store personal data necessary to fulfil obligations under the agreement, in accordance with data protection laws. Personal data will only be disclosed to third parties when necessary to complete the purchase or when required by law.

14. Dispute Resolution

Complaints should be directed to the seller within a reasonable time, cf. sections 9 and 10. The parties shall attempt to resolve disputes amicably. If unsuccessful, the buyer may contact the Norwegian Consumer Authority for mediation. The Consumer Authority can be reached at +47 23 400 600 or www.forbrukertilsynet.no.

The EU Commission’s online dispute resolution portal may also be used for submitting a complaint, particularly if you reside in another EU country: http://ec.europa.eu/odr.

15. Termination of Recurring Payments

There is no binding period for recurring payment agreements. The buyer may cancel such an agreement at any time by contacting us at lars (at) lodddo.no or by phone at +47 41648811. Upon termination, no future payments will be charged.

16. Contact Information

If you have questions regarding our terms and conditions, please contact:

Email: lars (at) lodddo.no
Phone: +47 41648811
Address: Kongsgård allé 61

These terms were last updated on 13.12.25.